Terms of Service

These Terms of Service apply to purchases made through the Adrift from the Quay website. By using this website or placing an order with us, you agree to these terms.

About Us

This website is operated by Adrift from the Quay Ltd, trading as Adrift from the Quay and Skullduggery Incorporated.

Throughout these terms, “we”, “us” and “our” refer to Adrift from the Quay Ltd.

Products

We make every reasonable effort to display our products, colours, designs and descriptions accurately.

However, colours may vary slightly depending on your screen or device, and minor variations may occur between individual products.

All products are subject to availability.

Orders

When you place an order, you will receive confirmation at the email address provided.

We reserve the right to cancel or refuse an order where necessary, including where:

• An item is unavailable
• There has been an obvious pricing or product information error
• We suspect fraudulent activity
• Our returns or ordering policies are being abused

If we cancel an order after payment has been taken, you will receive a full refund for the affected items.

Prices and Payment

All prices are shown in pounds sterling (£) unless otherwise stated.

Payment must be made using one of the payment methods available at checkout.

Where applicable, prices include UK VAT.

We reserve the right to change prices at any time, but changes will not affect orders that have already been accepted.

Delivery

Orders are normally dispatched within 1–3 working days.

Delivery times are estimates and may vary during busy periods or because of circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

Tracking information will be provided where applicable.

Returns and Refunds

Online purchases may be returned in accordance with our Returns & Refunds Policy and your statutory rights.

You have the right to notify us that you wish to cancel an eligible online purchase within 14 days of receiving it. Once you have notified us, the goods must normally be returned within a further 14 days.

Customers are responsible for return postage unless an item is faulty, damaged or incorrect.

Nothing in these terms affects your statutory rights.

Product Use

Products should be used only for their intended purpose and in accordance with any care or safety instructions supplied.

We are not responsible for damage resulting from misuse, improper care or use contrary to supplied instructions.

Intellectual Property

All original artwork, designs, illustrations, logos, branding, photography, text and other content appearing on this website are owned by or licensed to Adrift from the Quay Ltd unless otherwise stated.

This includes Adrift from the Quay and Skullduggery Incorporated artwork and branding.

Content may not be copied, reproduced, modified, distributed or used commercially without our prior written permission.

Website Use

You must not use this website:

• For unlawful or fraudulent purposes
• To interfere with the operation or security of the website
• To attempt to gain unauthorised access to our systems
• To copy or commercially exploit our content without permission

Third-Party Services

Our website may use or link to services provided by third parties, including payment, delivery and technology providers.

Their services may be subject to their own terms and privacy policies.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to your statutory rights, we are not responsible for losses that were not reasonably foreseeable when an order was placed or for business losses arising from purchases made as a consumer.

Changes to These Terms

We may update these Terms of Service from time to time. The terms applicable to an order will be those in effect when the order was placed.

Governing Law

These terms are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the UK, you will also retain any mandatory protections provided by the law applicable to you.

Contact

If you have any questions about these terms or an order, please contact us using the contact details provided on our website.